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Expanding services to new markets is not a game of chance: it’s science

Author: Guillermo Jabba

5 min read

September 16, 2025

Nuevos mercados: Mujer señanlando un mapa en su computador mientras le da indicaciones a un hombre

Introduction

The ambition to conquer new markets is what turns a good business into an industry leader.

The dream of reaching new markets with your B2B service is a common goal. However, most make the same mistake: replicating the strategy that worked locally, as if success were a “copy and paste” formula.

It’s not. Each market is a unique ecosystem with its own language, culture, and, most importantly, its own ideal customer.

In this article, I’m going to show you the truth that no one tells you about digital expansion. I’ll teach you how to stop guessing and start using a pragmatic, data-driven strategy to conquer new markets without failing in the attempt.

Nuevos mercados: ejecutivo señalando un lugar en un mapa virtual

New markets: The first mistake when entering them

Many CEOs tell me, “Guillermo, we did great in Colombia, let’s go for Mexico and Chile!” They believe that the solution is simply to translate the website and Instagram posts.

The reality is that this mindset is the number one cause of failure. What works in Colombia does not necessarily work in Mexico, let alone Chile.

These are the most common myths you need to debunk:

• Relevance myth: Your service is relevant, but your message is not. The “pain” or “need” of a B2B customer can vary depending on the local economy and culture.

• Cannibalism myth: Trying to attack all new markets at once with a limited budget is financial suicide. You’ll end up having no impact on any of them.

• Competition myth: Your competition isn’t just your local rival. In new markets, you’re up against players who already dominate SEO, SEM, social media, and the trust of your target audience.

If your strategy does not adapt to the new ecosystem, you are not scaling: you are throwing money away.

Nuevos mercados: Persona analizando datos en un computador

From intention to action: The strategy that works

Expansion is not a leap of faith; it is a methodical process. First, research. Then, strike with surgical precision. Here’s how we do it:

1. Market audit: Before investing a single dollar, we analyze the market.

• What is the natural demand for your services? We identify the search volume for the services you will offer in your target country or countries.

• What is the language of the business? Spanish in Colombia is not the same as Spanish in Argentina.

• Who is the competition? We analyze their advertising, SEO, and digital presence.

2. Adjust your proposal: The value proposition of your service must resonate with local pain points. For example, in one country it may be efficiency, in another it may be cost savings. You have to speak their language, not just that of your sector.

3. Content and traffic plan: We determine which keywords have the greatest search potential in that market for SEM.

We develop content that solves the problems of that audience and attracts them organically with SEO through blog articles.

Ready to stop guessing and start scaling your business to new markets with data?

Nuevos mercados: Reunion de ejecutivos

Your strategy in new markets: The role of data and technology

Once the plan is in motion, we cannot rely on intuition. The success of your digital expansion depends on your ability to read the numbers and optimize. Technology and data are your compass.

• Digital advertising (SEM): We start with hyper-segmented Paid Media campaigns to validate demand. It’s our way of “testing the waters” before diving in completely.

• Digital analytics: Every click, every visit, every conversion is measured. We monitor Cost per Acquisition (CPA) and Return on Investment (ROAS) to ensure that every dollar invested brings you a high-value customer.

• Automation and lead nurturing: Once leads arrive, an email marketing sequence nurtures, educates, and prepares them for sale. This ensures that your sales team doesn’t waste time on “cold” leads.

Growth is not magic. It is a combination of a solid strategy, proper execution, and an obsession with numbers.

Conclusion: The true cost of not scaling

Expanding into new markets is the next step for any ambitious business.

The mistake is believing that your local success will replicate itself.

The truth is that you need a strategy based on research, adaptability, and flawless execution backed by data.

Te daremos un plan claro para que tu negocio crezca basado en datos y no en relatos.

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